MOQ, samples, lead times, OEM and private label, certification, payment, loading ports and packing — the answers we give importers every week.
| What is your minimum order quantity? | Stocked models start at 10 pairs per style, so you can test a style before committing to production. Made-to-order styles start at 1,000 pairs per style. Mixed sizes are welcome — send us your size breakdown and we will confirm the run. |
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| Can I order a sample before placing a bulk order? | Yes. Samples take 7–10 days once we have your artwork or an approved sample sheet. You inspect the sample first: bulk production starts only after you approve it. |
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| How long does bulk production take? | 25–35 days from order confirmation — deposit received and sample approved — to goods ready for shipment. Styles with many colourways or a wide size spread can take longer; the exact schedule is written into your proforma invoice. |
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| Can you put our logo on the boots? | Yes. We run OEM and private label: your logo on the shaft, your colours on our existing moulds, and your artwork on the shoe box, carton, hangtag and label. Because the mould already exists there is no tooling cost and no tooling wait — which is what keeps the minimum order low and the delivery date short. |
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| Can you develop a completely new design? | Yes, and we sign a confidentiality agreement to protect your designs and moulds. The route is: your sketch or reference photo → a 2D drawing for you to check length, height and width → 3D drawing → a 1:1 3D print of the model → tooling → sample boots in your material and colour for approval. |
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| What certificates do you hold? | Our safety-toe and anti-puncture styles are CE certified, and the factory is an onsite-checked supplier — the facility and its legal status were verified by a third party. Tell us the destination country and we will confirm which documents your customs broker needs and supply them with the order. |
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| What are your payment terms? | We accept T/T and L/C. The exact schedule — deposit and balance — is written into the proforma invoice you approve before production starts. |
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| Which ports do you ship from? | FOB Ningbo, Xiamen, Shanghai or Qingdao — we load from whichever suits your route. The port of loading and the shipping terms are confirmed in the proforma invoice. |
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| How do you control quality? | Five checkpoints between raw material and a sealed carton: compound batch and hardness verified before moulding; wall thickness, boot height and seam integrity checked in line; outsole bond and anti-slip performance; a water and leak test; and a final inspection that confirms sizing, colour and carton count against the approved sample. You are welcome to appoint a third-party inspection before shipment. |
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| What quality guarantee do you offer? | Every order carries a 6-month quality guarantee from the shipment date. If a defect appears inside that window, send your sales contact the model, the quantity and photographs of the affected pairs, and we will resolve it. |
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| How are the boots packed for export? | Boots are poly-bagged shockproof and scratch-free, then packed in your shoe box or a plain white box, with a manual if you need one. Cartons are palletised, sealed and marked for export, and the box, carton, hangtag and label can all carry your artwork. |
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| How do we start an order? | Send us the model (or a reference photo), the quantity, your size breakdown and the destination port, plus any artwork you want used. We come back with the price, the MOQ and the delivery date. If the style is not in our range yet, the same message starts a development project. |
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Send your specification to mia@rainbootspro.com and we will come back with a costed answer.